Casino Hosts

"I extremely proud to be a part of such a beautiful and unique company like GSR. Not only being close to Lake Tahoe, but all the wonderful amenities we offer. I truly look forward to serving you as your international casino host!"

"My gaming experience and travel knowledge has helped me as a host, allowing me to connect with and take care of my guests, no matter the distance they have traveled. I look forward to seeing you on your next visit to GSR and learning more about you!"

"Reno became my home again in 2014, and I’m so happy to be back! I have always loved GSR and everything it has to offer our players. I look forward to getting to know you better and offering you first class service on your next visit to GSR."

With over 20 years of casino host experience across multiple markets, Susie brings warmth, professionalism, and a genuine love for people. She adores her pets, enjoys traveling, and believes in creating unforgettable guest connections. “The only way to do great work is to love what you do.”

Hello and welcome! With years in hospitality, I’m committed to delivering true VIP service with a personal touch. My goal is simple — to make every visit effortless, exciting, and unforgettable. I love building genuine relationships and going above and beyond so you always feel valued. I look forward to meeting you and welcoming you soon!

"There is no greater joy than knowing I was part of some of their (my guests) fondest memories and I look forward to your next visit to GSR and getting to know you better."

Marcus brings over 20 years of casino host expertise and proudly serves as both an Executive Host and Golf Ambassador, ready to assist with all your golf and resort getaway needs. Originally from the Washington, D.C. area, he is known for delivering exceptional service with a personal touch. His philosophy: ">Guests should leave every interaction feeling valued, welcomed, and excited for their next visit.

Fluent in Cantonese, Mandarin, Vietnamese, and English, Geneva brings a warm, multicultural approach to every guest experience. From the Sacramento area, she loves cooking, traveling, and forming meaningful relationships with her players. Geneva is known for creating memorable trips and always going above and beyond to make every visit exceptional.

Born and raised in San Diego, Jason brings 10+ years of gaming knowledge, including table games experience and successful business ownership. He is dedicated to helping players plan memorable stays and is always ready to assist with future trips. Jason's commitment to service ensures every GSR guest feels supported and appreciated.

Frank leads the all-star Player Development team at Grand Sierra Resort with over 25 years of casino marketing leadership. He is committed to building meaningful relationships that support both our players and our team’s continued success. Inspired by teamwork, he lives by the principle: “A team is not a group of people who work together, but a group of people who trust each other.”

GSR is the most beautiful resort I had ever worked at. Our award-winning guest services, amenities, and activities are here for everyone. Contact me if there is anything I can do to make your stay more pleasant.